For planned outages, the team will send a notice via email to let you know when it will happen. Planned outages are usually done for maintenance and upgrades to our systems.
Although it is rare, unplanned outages do happen. And when they do, Screener Support will do their best to provide an update regarding the current status at the homepage of our Support website as soon as possible.
Should you encounter a sudden outage, please report them through Screener Support by sending us an email at support@screener.digital or calling any of our numbers:
Australia
+ 61 3 8899 7525
CHINA
+852 5808 4044
Europe
+31 85 888 2180
We will then make sure to give you an update regarding the server/system status as often and as soon as we can.